Let them Make Their Mistakes in Our Training Facility, Not your Customer’s Homes
For less than the cost of one insurance deductible, our 4 week course will provide more actual hands-on training than most new installers will receive in their first 6 months. The first 3 weeks of virtual training will include:
- Softener, Filter and RO Basics
- Proper Drain Connection
- Pipe Joining
- Job Preparation
- Reading a Plumbing Assessment
- Best Practices
Following successful virtual training, new installers will visit our state of the art training facility where they will:
- Install a minimum of 4-5 units (from box to pressure testing)
- Unit placement
- Proper drain connection
- Valve set up and programming
- Pressure testing
- Basic trouble shooting
- Reverse Osmosis install
- Granite or Marble Drilling
- Proper Drain Connection
- Ice Maker Connection
Training for each installer will be customized to focus on the situations your installers are most likely to encounter If your company mostly uses PEX, your installer will practice with PEX. If your company uses Pro Press or soldered connections, your installer will install in our facility using those methods.
In addition to a more experienced and confident installer, we will provide you with a detailed evaluation of your installer’s strengths as well as areas that will need more practice.
Practice Makes Improvement!
This shorter but still intensive course is perfect for the installer that needs to brush up or wants to learn a new way of installing or a service technician who wants to become an installer. The course includes 1 full day of virtual training and 3 days of onsite hands on at our state of the art Installer Training Facility.
Virtual Training will include:
- Softener, Filter and RO Basics
- Proper Drain Connection
- Job Preparation
- Reading a Plumbing Assessment
- Best Practices
Following successful virtual training, installers will visit our state of the art training facility where they will:
- Receive hands on practice with
- Multiple methods of tube connection
- Pex Crimp and Copper Crimp Rings
- Expansion Pex
- Pro Press
- PVC/CPVC
- Sharkbite
- EVO Pex
- Soldering
- Compression Fittings
- Proper drain connection
- Valve set up and programming
- Pressure testing
- Basic trouble shooting
- Plumbing Assessment
- Multiple methods of tube connection
- Reverse Osmosis install
- Granite or Marble Drilling
- Proper Drain Connection
- Ice Maker Connection
Training for each installer will be customized to focus on the situations your installers are most likely to encounter.
It takes a sales person 2 minutes to say it and an installer 2 hours to do it.
In this course we will do a deep dive into the anatomy of a sales presentation with a focus on customer centric and question based selling. Our hands on approach will help the sales professional not only know the proper presentation strategy, but they will also leave with an understanding of why we do what we do and say what we say.
This course is also the perfect way to teach your sales professional some of the challenges they can create for an installer when they do not do a proper plumbing assessment or when they provide inaccurate information about a job. This course will include 4 Hours of virtual training and 3 days of onsite training at our state of the art training facility.
Virtual Training will focus on:
- Softener, Filter and RO Basics
- Proper Plumbing Assessments
- Identifying Pipe types and sizes
- Identifying Best Install Locations
- Legal & Ethical Considerations
Following successful virtual training, sales professionals will visit our state of the art training facility where they will experience and practice:
- Plumbing Assessments
- Water Testing
- Presentation & Demonstration Including Strategies to Help Close & Earn Referrals
- Plumbing identification and connection methods
- How to Prepare the customer for the install
- Cost of Mistakes
In addition to learning detailed sales fundamentals, your sales professional will return to your place of business with an increased appreciation and respect for the work your installers do. They will have the knowledge to help your installers be better prepared which will not only save you money on installation costs but it may also help harbor a more positive and productive work environment as a whole.
Josh Taylor – Sunrush Water
Kyle MacCumber – Clean Water Corporation, Culligan
Justin & Carrie – Pro Products
John Flores – Benjamin Franklin
