Welcome to the Free MV Pro Call Podcast

We hold our weekly MV Professional podcast as a way for the MV Sales professionals to get together and learn from each other.  We do not discuss specifics about our companies or products but rather the issues that effect our industry and our place in it is as sales professionals.  We often have guest speakers such as realtors, appliance store owners, builders, water heater manufacturers etc, that can directly address questions we run into when we are speaking with our customers.  We are becoming experts by speaking with the experts.
Do you have a topic that you would like us to discuss? Let us know by clicking here!

 Thursdays @ 8:30 am EST

Phone:  605-475-4000

Access #:  799479#

Only the last 5 calls will be available to non-members. 

Listen to the Current 2024 Series

Episode 24-10 March 14, 2024 Plumbers…Foe or Friend?
Episode 24-9 February 29, 2024  It’s Home Show Season
Episode 24-8 February 22, 2024 Water Clinics
Episode 24-7 February 15, 2024 Microplastics
Episode 24-6 February 8, 2024 It’s Not Your Story
Episode 24-5 February 1, 2024 Coliform Conversation
Episode 24-4 January 25, 2023 Special Guest Paul Friot
Episode 24-3 January 18, 2024 Trust but Verify
Episode 24-2 January 11, 2024 January 2024 Issue of Consumer Reports
Episode 24-1 January 4, 2024 Whew! It’s January

 

Last Year’s Episodes

Episode 23-47 December14, 2023 Special Guest Dan Connor
Episode 23-46 December 7, 2023 Windshield Time
Episode 23-45 November 30, 2023 In Person Follow-Up
Episode 23-44 November 16, 2023 What is Your Elevator Pitch
Episode 23-43 November 9, 2023 Oops, I broke It
Episode 23-42 November 2, 2023 Holiday Cards
Episode 23-41 October 26, 2023 Thinking about Prince (Yeah…The Purple Rain Guy)
Episode 23-40 October 19, 2023 Meeting Customer’s Expectations
Episode 23-39 October 12, 2023 Dealing with Competitive Online Sales
Episode 23-38 October 5, 2023 Whats Happening in New Orleans.mp3
Episode 23-37 September 28, 2023 Read the Manual
Episode 23-35 September 14, 2023 The Columbo Method
Episode 23-34 September 7, 2023 The Biggest Mistakes a Sales Professional Makes
Episode 23-33 August 31, 2023 Special Guest WQRF President Bret Tangley
Episode 23-32 August 24, 2023 How Long do You Wait After an Appointment to Call Back
Episode 23-31 August 17, 2023 Branding
Episode 23-30 August 3, 2023 Preparing the Installer for The Job
Episode 23-29 July 27, 2023 Kim Redding Discusses WQA Ethic Task Force
Episode 23-28 July 20, 2023 Live From TWQA
Episode 23-27 July 13, 2023 Building Rapport
Episode 23-26 July 3, 2023 Using 3rd Party Validation
Episode 23-25 June 29, 2023 Using Industry Lingo
Episode 23-24 June 22, 2023 Private Labeled Bottled Water
Episode 23-23 Don’t Need Softeners Because City Installed a TAC System
Episode 23-22 June 8 2023 Special Guest Gary the Water Guy
Episode 23-21 June 1 , 2023 Consumer Confidence Report Rule Changes
Episode 23-20 May 25, 2023 Education
Episode 23-19 May 18, 2023 The Calf Path
Episode 23-18 May 11, 2023 Special Guest Immediate WQA Past President James Stern
Episode 23-17 May 04, 2023 Ring Doorbells and Security Cameras
Episode 23-16 April 27, 2023 What Confidence Do You Need
Episode 23-15 April 13, 2023 Dress Coe and Professional Appearance
Episode 23-14 April 6, 2023 Special Guest Brandon Mantel Discusses Artificial Intelligence In Our Industry
Episode 23-13 March 30, 2023 Is Quiet Quitting Impacting Your Company
Episode 23-12 March 23, 2023 Live Update From The WQA DC Flyin
Episode 23-11 March 16, 2023 Why Should You Attend The WQA Convention
Episode 23-10 March 09, 2023 Secrets of Successful Home Shows
Episode 23-09 March 2, 2023 Do You Work From a Script
Episode 23-08 February 23, 2023 Discussing East Palestine
Episode 23-07 February 16. 2023http://www.moti-vitality.com/mvpro-archive Tom Hopkins ABC’s of a Successful Career
Episode 23-06 February 9, 2023 Do You Give Features, Or Just a Price
Episode 23-05 February 2, 2023 WQA Bootcamp With Guest Speaker Candice Wentling
Episode 23-04 January 26, 2023 Meet the 1st Moti-Vitality Installer Training School Graduates
Episode 23-03 January 19, 2023 PFAS and Your Certificates
Episode 23-02 January 12,2023 Put Down the Phone- Pick Up The Phone
Episode 23-01 January 5, 2023 Motivation to Use a CRM

Listen to the Current 2022 Series

Episode 22-47 December 15, 2022 Appreciation for Happy vs Unhappy Customers
Episode 22-46 December 8, 2022 Tiz The Season
Episode 22-45 December 1, 2022 Whose Customer Is It Anyway
Episode 22-44 November 17, 2022 They No Longer Work Here
Episode 22-43 November 10, 2022 Low Unemployment- Why It Matters
Episode 22-42 November 3, 2022 Someone At Your Company Was Rude
Episode 22-41 October 27, 2021 How do You Approach a Person To Whom You Have Been Referred
Episode 22-40 October 20, 2022 Working in the Dark
Episode 22-39 October 13, 2022 What We Learn From No Soliciting Signs
Episode 22-38 October 6, 2022 Land Mines and Booby Traps
Episode 22-37 September 29, 2022 How to Handle Price Increases
Episode 22-36 September 22, 2022 Handling Unexpected Schedule Changes
Episode 22-35 September 8, 2022 When Your Customers Know More Than You
Episode 22-34 September 1, 2022 Paperwork
Episode 22-33 August 25, 2022 What Questions Does Your Office Ask When Setting An Appointment
Episode 22-32 August 18,2022 Are Plumbers Your Competition
Episode 22-31 August 11, 2022 How To Help Service and Sales Relationships
Episode 22-30 August 4, 2022 Regional WQA Conventions and Recently Disinfected Wells
Episode 22-29 July 28, 2022 Special Guest Jeremy Pollack
Episode 22-28 July 21, 2022 Guaranteed Wages versus Commission Only
Episode 22-27 July 14, 2022 Dogs, Cats, and Pigs
Episode 22-26 July 7,2022 Making First Impressions
Episode 22-25 Knowing Your Installer’s and Company’s Limitations
Episode 22-24 June 23,2022 Special Guest Immediate Past WQA President Toby Thomas
Episode 22-23 June 16, 2022 How Do You Handle Referrals
Episode 22-22 June 09, 2022 Self Reflection
Episode 22-21 June 2, 2022 Water Clinics, What, Where, When
Episode 22-20 May 26, 2022 Lake Mead and Water Conservation
Episode 22-19 May19, 2022 Educating Customers
Episode 22-18 May 12, 2022 What Do You Like About Your Job
Episode 22-17 May 5, 2022 What To Do When The Water Is Better or Worse Than What You Expect
Episode 22-16 April 28, 2022 Providing your Own Sales Tools
Episode 22-15 April 21, 2022 Getting Involved In The Community
Episode 22-14 April 14, 2022 Do We Need Brochures
Episode 22-13 April 7, 2022 Getting Out of a Slump
Episode 22-12 March 31, 2022 What Would You Change
Episode 22-11 March 24, 2022 New vs Existing Customers
Episode 22-10 March 17, 2022 I Like You, But Not Your Company
Episode 22-09 March 3, 2022 Special Guest Ashleigh Womak of Aqua Ox
Episode 22-08 February 24, 2022 Yellow Pages Exercise
Episode 22-07 February 17, 2022 Know Your Stats
Episode 22-06 February 10, 2022 Rescheduling Appointments
Episode 22-05 February 3, 2022 What To Do On Snow Days
Episode 22-04 January 27, 2022 Do You Get Along with Your Competition and Too Many Options
Episode 22-03 January 20, 2022 It’s Not Your Story

Listen to the 2021 Series

Episode 21-47 December 16, 2021 Paperwork
Episode 21-46 December 9, 2021 Special Guest Stephen Laun
Episode 21-45 December 2, 2021 Selling to the Ages
Episode 21-44 November 18, 2021 How To Use a Consumer Confidence Report(CCR) As a Sales Tool
Episode 21-43 November 11, 2021 What Did We Learn By Mingling with Local Water Treatment Professionals
Episode 21-42 November 4, 2021 When should We Discount
Episode 21-41 October 28, 2021 What Does The World Health Organization Say About Reverse Osmosis
Episode 21-40 October 21, 2021 Breaking Down Box Store Product Claims
Episode 21-39 October 14, 2021 Selling Brand Name vs Generic
Episode 21-38 October 7, 2021 What is Your Return Policy
Episode 21-37 September 30, 2021 I’m Tired
Episode 21-36 September 23, 2021 Using Resources
Episode 21-35 September 16, 2021 Water Quality Association Mid Year Leadership Conference Live Report
Episode 21-34 September 9, 2021 What Demo Are You Doing
Episode 21-33 September 2, 2021 Product Certifications
Episode 21-32 August 26, 2021 Special Guest DJ Shannahan – Immediate Past President of The WQA
Episode 21-31 August 19, 2021 Competing Against Online Sellers
Episode 21-30 August 12, 2021 Full Course Meal
Episode 21-29 August 5, 2021 WQA Convention Recap
Episode 21-28 July 22, 2021 Handling Customers that Bought with the Competition
Episode 21-27 July 15, 2021 Post Pandemic Relationship Building
Episode 21-26 July 1, 2021 Summer Heat!
Episode 21-25 June 24, 2021 Twenty Years With Tony Marino
Episode 21-24 June 17, 2021 It’s Annual Water Quality Report (CCR) Season
Episode 21-23 June 10, 2021 Selling As If You’re the Owner
Episode 21-22 June 03, 2021 How Does Hollywood Effect Our Industry
Episode 21-21 May 27, 2021 Women In The Industry (WIN) With Special Guest Jami West!
Episode 21-20 May 20, 2021 Plumbing Assessments
Episode 21-19 May 13, 2021 Working Full Time
Episode 21-18 May 6, 2021 Successful Water Clinics
Episode 21-17 April 29, 2021 What We’ve Got Here is a Failure to Communicate
Episode 21-16 April 22, 2021 The Kitchen Just Told Me We Are Out Of Sirloin
Episode 21-15 April 15, 2021 You Break It, You Buy It
Episode 21-14 April 8, 2021 The Waiting Game
Episode 21-13 April 01,2021 Springtime Sales Activities
Episode 21-12 March 25, 2021 Why Create Your Own Business
Episode 21-11 March 18, 2021 Supporting the Supporters
Episode 21-10 March 11, 2021 What is Your Service Contract and How Do You Sell It
Episode 21-09 March 4, 2021 When Should You Not Do a Full Presentation
Episode 21-08 February 25, 2021 First Impressions
Episode 21-07 February 18, 2021 Canvassing in a Covid World
Episode 21-06 February 11, 2021 Perception
Episode 21-05 February 4, 2021 Increasing Your Average Sale Amount
Episode 21-04 January 28, 2021 Follow Ups
Episode 21-03 January 21, 2021 Protecting Yourself From Damage Claims
Episode 21-02 January 14, 2021 Being Shopped By A Competitor
Episode 01-2021 January 7, 2021 New Years Resolutions

Listen to the 2020 Series

Episode 20-49 December 17, 2020 The Year in Review
Episode 20-48 December 10, 2020 Highlighting What Makes You Different
Episode 20-47 December 3, 2020 Handling Rejection
Episode 20-45 November 12, 2020 Customer Relationships
Episode 20-44 November 5, 2020 Warranties and Service Plans
Episode 20-43 October 29, 2020 Special Guest Denis Rochat Discusses Rainwater Harvesting
Episode 20-42 October 22, 2020 Creating An Objective For Presentation and Relationship Meetings
Episode 20-41 October 15, 2020 What’s in Your Presentation Book
Episode 20-40 October 8, 2020 Business Network and Community Service Groups
Episode 20-39 October 1, 2020 Referrals
Episode 20-38 September 24, 2020 Overlapping Competitors
Episode 20-37 September 17, 2020 Technology, Service, and Political Masks
Episode 20-36 September 10, 2020 Demanding Customers
Episode 20-35 September 3, 2020 After the Appointment Follow-Up
Episode 20-34 August 27, 2020
Episode 20-33 August 20, 2020 Residential Home Canvassing
Episode 20-32 August 13,2020 What is the MV Pro-Call Podcast
Episode 20-31 August 6,,2020 Sales Via Text
Episode 20-30, July 30, 2020 Repair Or Sell
Episode 20-29 July 23, 2020 WQA Consumer Opinion Study
Episode 20-28 July 16, 2020 Addressing Psuedo Science Technologies
Episode 20-27 July 9, 2020 Educating Customers on Savings of Water Using Products & Appliances
Episode 20-26 July 2, 2020 Leaving Water Test Results on a Canvassing Flyer
Episode 20-25 June 25, 2020 Servicing Competitor’s Equipment
Episode 20-24 June 18, 2020 Recommending Total Water Management and Price Only Selling
Episode 20-23 June 11, 2020 Religion and Politics
Episode 20-22 June 4, 2020 Special Guest Marianne Metzger – Laboratory Sales Executive
Episode 20-21 May 28,2020 Things I Should Have Known, But had to Learn the Hard Way
Episode 20-20 May 21, 2020 Listening To The Clues and Leaving Literature
Episode 20-19 May 14, 2020 The Value of Sales
Episode 20-18 May 7, 2020 Special Guest WQA General Counsel Michael Sennett
Episode 20-17 April 30, 2020 Preparing Now for Pent Up Demand
Episode 20-16 April 23, 2020 Canvassing and Polyphosphates
Episode 20-15 April 16, 2020 How to Compete Against Unscrupulous Competitors
Episode 20-14 April 09, 2020 Stay Focused
Episode 20-13 April 2, 2020 Virtual Presentations
Episode 20-12 March 26, 2020 Working From Home
Episode 20-11 March 19, 2020 Dr. Tanya Lubner Talks WQA Certification
Episode 20-10 March 12, 2020 Let’s Talk Corona
Episode 20-09 March 5, 2020 How Do You Treat Your Competition
Episode 20-08 February 27, 2020 Digital Presentations vs Manual presentations
Episode 20-07 February 20, 2020 Working with Local Newspapers
Episode 20-06 February 13, 2020 Getting Back to the Basics
Episode 20-05 February 6, 2020 Tools we use for Canvassing and Organization
Episode 20-04 January 30, 2020 Special Guest & World Traveler, Kelsey Thompson
Episode 20-03 January 23, 2020 Mohttp://www.moti-vitality.com/mvpro-archiventhly Investments
Episode 20-02 January 16, 2020 Exploring Your Strengths
Episode
20-01 Special Guest Larry Gottlieb Discusses PFAS
Episode 19-46 December 19, 2019 The Year in Review
Episode 19-45 December 12, 2019 Giving As Part of the Season
Episode 19-44 December5, 2019 A Hodgepodge of Lessons Learned This Week
Episode 19-43 November 21, 2019 A Little Thanksgiving Sappiness and Some Trash Talk
Episode 19-42 November 14, 2019 Knowing Your Stats
Episode 19-41 November 7 2019 Special Guest Lamplight Digital Media Founder Amanda Crangle
Episode 19-40 October 31, 2019 A Crash Course In Service
Episode19-39 October 24, 2019 Snipped Ears and Suggested Tips
Episode 19-38 October 17, 2019 Long Term Relationships
Episode 19-37 October 10, 2019 I Saw You In This Video, and Other Annoying Facebook and Linkedin Messages
Episode 19-36 October 3, 2019 Special Guest Sam Tyler Talks About Water Treatment Pros
Episode19-35 September 26, 2019 The 10-50 Rule
Episode 19-34 September 19, 2019 Ransomware and it’s Relevance
Episode 19-33 September 12, 2019 PFAS Discussions at Mid Year
Episode 19-32 September 5, 2019 Let’s Talk About Fluoride
Episode 19-31 August 29, 2019 Scare Tactic Demonstrations
Episode 19-30 August 22 The Importance of a Thorough Water Test
Episode 19-29 August 15, 2019 What to Ask a Customer
Episode 19-28 August 8, 2019 The Features That Make Yours Different
Episode 19-27 – August 1, 2019 Recovering From a Horrible Presentation
Episode 19-26 July 18, 2019 It’s Fair Seaon & it’s a Hot One!
Episode 19-25 July 11, 2019 Special Guest Immediate WQA Past President, Chris Wilk
Episode 19-24 June 20, 2019 Face Time Appointments
Episode 19 – 23 June 13, 2019 B2B Cooler and Bottleless Cooler Sales
Episode 19-22 June 6, 2019 Fishing Derbies, Golf Tournaments, Water Donations Oh My…
Episode 19-21 May 30, 2019 Overcoming Scam Calls
Episode 19-20 May 23, 2019 The Slow Month of June
Episode 19-19 May 9, 2019 To Rent or Not to Rent
Episode 19-18 May,2 2019 You’re New and a Customer Asks How Long You’ve Worked Here
Episode 19-17 April 25, 2019 Special Guest Host Corey Ringle Discusses Staying Organized
Episode 19-16 April 18, 2019 What Question Should the Office Ask When Before Setting an Appointment
Episode 19-15 April 11, 2019 Builder Relationships
Episode 19-14 April 4, 2019 Stealth Generosity
Episode 19-13 March 28, 2019 Are You Willing to do the Hard Stuff
Episode 19-12 March 21, 2019 What is Your Trademark
Episode 19-11 March 14, 2019 The Septic System Guy Told Me My Softener will Destroy My Tank
Episode 19-10 March 7, 2019 DC Fly-In Recap
Episode 19-9 February 28, 2019 Parasites in the Faucet and Salt Free Farm Treatment
Episode 19-8 February 21, 2019 Kelly’s Take on Sales
Episode 19-7 February 14, 2019 How Did we Set so Many Appointments at the Home Show
Episode 19-6 February 7, 2019 Using Salt Sales for New Opportunities
Episode 19-5 January 31, 2019 Taking a Call from an Angry Customer
Episode 19-4 January 24, 2019 The Educated Customer
Episode 19-3 January 17, 2019 Special Guest Sam Tyler Talks About a new Facebook Group For Water Treatment Pros
Episode 19-2 January 10, 2019 I Guess You Don’t Really Want My Business if You Won’t…
Episode 19-1 January 3, 2019 The State of the Industry

Listen to the 2018 Series

Episode 18-47 December 20, 2018 Explaining a Policy to a Customer that Might Make the Mad
Episode 18-46 December 14, 2018 An In-Depth Conversation with Jennifer Smith, CWS
Episode 18-45 December 6, 2018 Why do a Demo
Episode 18-44 November 29, 2018 Special Guest Kathleen Fultz
Episode 18-43 November 15, 2018 Special Guest, Realtor Laura Abramson
Episode 18-42 November 8, 2018 PFAS Treatment, Copper Pipe Corrosion, What Not to Talk About
Episode 18-41 November 1, 2018 Asking for Referrals
Episode 18-40 October 25, 2018 Preparing for the Holidays
Episode 18-39 October 18, 2018 Working with Existing Customers and Check Up Calls
Episode 18-38 October 11, 2018 Disaster Preparation
Episode 18-37 October 4, 2018 Are You Helping Your Competitors Sell Against You?
Episode 18-36 September 27, 2018 General Discussion Including Sales Meetings and Integrity
Episode 18-35 September 20-2018 Special Guest Daina Grace, Director of the Texas Water Quality Association!
Episode 18-34 September 13, 2018 Morning Routines
Episode 18-33 September 6, 2018 Dr. Roe Speaks About Alkaline Water
Episode 18-32 August 30, 2018 Lessons to Make you More Successful
Episode 18-31 August 23, 2018 What to Wear and What Not to Wear
Episode 18-30 August 16, 2018 What do You do When You Have Nothing to Do
Episode 18-29 August 9, 2018 Should Your Presentation be the Same Every Time?
Episode 18-28 August 2, 2018 How Long Should Training Last?
Episode 18-27 July 26, 2018 Greg Reyneke Talks Alternative Technologies  (Earn WQA Seat Time .1 Credit)
Episode 18-26 July 12, 2018 Talking Tariffs
Episode 18-25 June 28, 2018 Practicing What You Preach
Episode 18-24 June 21, 2018 What Makes Your Presentation Different?
Episode 18-23 June 14, 2018 Do You Speak Whineese
Episode 18-22 June 7, 2018 General Discussion about Water Treatment Scenarios
Episode 18-21 May 31, 2018 General Discussion Including Iron Bacteria and Social Networking
Episode 18-20 May 23, 2018 Should a Sales Professional Completely Disconnect During Vacation
Episode 18-19 May 17, 2018 Tips for Working from Home
Episode 18-18 May 10, 2018 Arsenic Testing (.05 CPD Credits)
Episode 18-17 May 3, 2018 Cold Calling Opening Lines
Episode 18-16 April 26, 2018 Getting out of a Funk
Episode 18-15 April 19, 2018 Water Clinic Revisit
Episode 18-14 April 12, 2018 Breaking Down the Customer’s Expectations Part 6
Episode 18-13 April 5, 2018 Breaking Down the Customer’s Expectations Part 5
Episode 18-12 March 29, 2018 Symptoms of Dehydration
Episode 18-11 March 15, 2018 Breaking Down The Customer’s Expectations Part 4
Episode 18-10 March 9, 2018 Breaking Down The Customer’s Expectations Part 3
Episode 18-9 March 1, 2018 Breaking Down The Customer’s Expectations Part 2
Episode 18-8 February 22, 2018 Breaking Down The Customer’s Expectations Part 1
Episode 18-7 February 15, 2018 Importance of Self Awareness
Episode 18-6 February 8, 2018 Learning with Google Alerts
Episode 18-5 February 1, 2018 Special Guest Home Inspector Riley Knox
Episode 18-4 January 25, 2018 Surviving in a World of Scam Calls
Episode 18-3 January 18, 2018 What’s with this Raw Water Craze?
Episode 18-2 January 11, 2018 I’ve Got a Bad Feeling About this One
Episode 18-1 January 4, 2018 A Lot Can Happen in a Year

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Listen to the 2017 Series

Episode 17-49 December 21, 2017 Year in Review and General Discussion
Episode 17-48 December 14, 2017 Working with Beauty Salons
Episode 17-47 December 7, 2017 Taking Shortcuts on a Presentation
Episode 17-46 November 30, 2017 Thumbtack Success Story and Holiday Murder Advice
Episode 17-45 November 16, 2017 Special Guest Sam Schafer Backing Water Filtration
Episode 17-44 November 9, 2017 What is Your Daily Objective
Episode 17-43 November 2, 2017 What Activity Creates Productivity?
Episode 17-42 October 26, 2017 Building Referral Relationships with Local Businesses
Episode 17-41 October 19 2017 How to Do Follow Ups
Episode 17-40 October 12, 2017 Imagine a Day Without Water
Episode 17-39 October 5. 2017 Special Guest Immediate WQA Past President, Don McGhee
Episode 17-38-September 28, 2017 WQA Podcast Host Wes Bleed
Episode 17-37 September 21, 2017 What Exactly is a Relationship
Episode 17-36 September 14, 2017 What About Water Using Appliances?
Episode 17-35 September 6, 2017 What do You Say When You Leave a Message
Episode 17-34 August 31, 2017 Don’t Forget to Ask for the Sale
Episode 17-33 August 17, 2017 TenThings a Sales Person Should Never Say
Episode 17-32 August 10, 2017 Creating a Menu for Your Customers to Select From
Episode 17-31 August 3, 2017 How to Sell Against a Competitor with Similar Equipment but Lower Price
Episode 17-30 July 27, 2017 Favorite Social Media Post
Episode 17-29 July 20, 2017 Windshield Time
Episode 17-28 July 13, 2017 Healthy Eating
Episode 17-27 July 6, 2017 Summer Fair Booth Ideas
Episode 17-26 June 30, 2017 Working with Realtors
Episode 17-25 June 23, 2017 General Discussion, Thumbtack, Facebook Live, Texting and Driving
Episode 17-24 June 15, 2017 Door Knocking
Episode 17-23 June 8, 2017 When and How to Ask for Referrals
Episode 17-22 June 1, 2017 Special Guest Kate Ferguson
Episode 17-21 May 25, 2017 Working with Home Inspectors
Episode 17-20 May 18, 2017 What Do You Do When You Didn’t Close The Sale
Episode 17-19 May 11, 2017 Are You a Leader or a Follower
Episode 17-18 May 4, 2017 EPA Enforcement of Water Violations
Episode 17-17 April 27, 2017 Things a Sales Professional Should Never Stop Doing
Episode 17-16 April 20, 2017 What is a Blog and Should you Have One
Episode 17-15 April 13, 2017 The Terrifying Truth about Your Prospects
Episode 17-14 April 6, 2017 WQA Convention Recap
Episode 17-13 March 30, 2017 Sizing a Softener
Episode 17-12 March 23, 2017 Water Facts
Episode 17-11 March 16, 2017 Why do You Do This
Episode 17-10 March 9, 2017 Doing Customer Service Call to Help Close
Episode 17-9 March 2, 2017 What is Your Trademark
Episode 17-8 February 23, 2017 The Joys and Tears of Canvassing
Episode 17-7 February 16, 2017 What’s in Your Presentation Book
Episode 17-6 February 9, 2017 Integrity Book
Episode 17-5 February 2, 2017 Chinese Bamboo
Episode 17-4 January 26, 2017 Desalinization Questions & Answers
Episode 17-3 January 19, 2017 Peyton Manning Work Ethic
Episode 17-2 January 12, 2017 RO Membranes, Confirming Appointments & General Discussion
Episode 17-1 January 5, 2017 Positive Thinking

Listen to the 2016 Series

Episode 16-1 January 7, 2016 There Are Hidden Cameras in the Kitchen
Episode 16-2 January 14, 2016 WaterTight Systems
Episode 16-3 January 21, 2016 What’s Happening in Flint
Episode 16-4 January 28, 2016 The 50-50 Rule
Episode 16-5 February 4, 2016 How Do I Respond
Episode 16-6 February 11, 2016 The 7 Personality Traits of Top Sales Professionals
Episode 16-7 February 18, 2016 Presentation & Demonstration Tips
Episode 16-8 February 25, 2016 How to Handle Internet Leads
Episode 16-9 March 3, 2016 How & When to Talk Price
Episode 16-10 March 10, 2016 Daily Habits of Sales Professionals
Episode 16-11 March 17, 2016 Taking Lessons from the FitBit Model
Episode 16-12 March 24, 2016 To Confirm or Not Confirm
Episode 16-13 March 31, 2016 What Kind of Car Do You Drive
Episode 16-14 April 7, 2016 Special Guest Bret Tangley
Episode 16-15 April 14, 2016 Meet Ben and Trevor
Episode 16-16 April 21, 2016 Is Big Brother Watching
Episode 16-17 April 28, 2016 Special Guest Chester Elton
Episode 16-18 May 5, 2016 The Guy In Front of Me Already Did All That Magic Stuff
Episode 16-19 May 12, 2016 Service & Sales Relationship and Sales Strategy
Episode 16-21 May 26, 2016 What Do You Do With Your Phone During an Appointment
Episode 16-22 June 9. 2016 What Advice Would You Give You?
Episode 16-23 June 16, 2016 How to Canvass New Construction
Episode 16-24 June 23, 2016 How Do You Refill Your Bucket
Episode 16-25 June 30 It Takes a Village
Episode 16-26 July 7, 2016 Focus Groups
Episode 16-27 July 14, 2016 Being Available v Being Obsessed
Episode 16-28 July 21, 2016 Price & Other Qualifying Questions
Episode 16-29 July 28, 2016 Would You Like a Beer
Episode 16-30 August 4, 2016 How to do a Follow-Up
Episode 16-31 August 11, 2016 Jen’s Closing Techniques
Episode 16-32 August 18, 2016 Be a Detective
Episode 16-33 August 25, 2016 Say Something Nice
Episode 16-34 September 1, 2016 WQA Midyear Report & Attracting Millennials to the Industry
Episode 16-35 September 8, 2016 Best Email Practice
Episode 16-36 September 15, 2016 General Discussion about Knowing Your Territory & Helping Customers
Episode 16-37 September 22, 2016 Soft Skills
Episode 16-38 September 29, 2016 Daily Time Allocation
Episode 16-39 October 6, 2016 Ten Morning Habits
Episode 16-40 October 13, 2016 Effective Communication
Episode 16-41 October 20. 2016 Loggerhead Turtle Study  Earn WQA CE Credits
Episode 16-42 October 27, 2016 Salt Expert Steve Buck  Earn WQA CE Credits
Episode 16-43 November 3, 2016 A Bad Sales Idea (And Some Good Ones)
Episode 16-44 November 10, 2016 Differentiating Your Product from Your Competitor’s
Episode 16-45 November 17, 2016 Making Yourself the Local Expert
Episode 16-46 December 1, 2016 Thumbtack & Realtors
Episode 16-47 December 22, 2016 Types of Giving

Listen to the 2015 Series:

Episode 15-1 January 8 2015  New Years Resolutions
Episode 15-2 January 15 2015  Evaluating Your Own Demo
Episode 15-3 January 22 2015  Google Alerts
Episode 15-4 February 5 2015  It Becomes Your Life
Episode 15-5 February 12 2015  The Science of Sales
Episode 15-6 February 19 2015  Keeping Your Presentation Basic
Episode 15-7 February 26 2015  Tricks of the Trade
Episode 15-8 March 5 2015  Who’s Customers are They?
Episode 15-9 March 12 2015 How Many Times Should You call on a Pending Sale?
Episode 15-10 March 19 2015 Should You Enter a New Construction Home When Canvassing?
Episode 15-11 March 26 2015 How Much Technical Knowledge Should Sales People Have?
Episode 15 12 April 2 2015 When No Means No
Episode 15-13 April 9 2015 Is That Cocaine on that Coffee Table
Episode 15-14 April 16 2015 Using Google Alerts
Episode 15-15 April 30 2015 What Happened in Vegas…
Episode 15-16 May 14 2015 Jen & the Pump Guy
Episode 15-17 May 21 2015 How do you Sell to Other Cultural or Ethnic Groups
Episode 15-18 May 28, 2015 What Are the Advantages or Disadvantages of a Good, Better, Best presentation
Episode 15-20 June 11 2015 My Co-worker Is Making My Life Miserable
Episode 15-21 June 18 2015 Booties v Taking Shoes Off
Episode 15-24  7-23-15 John Blount, Soap Expert Earn WQA CE Credit (Exclusive MV Member Content)
Episode 15-25 July 30 2015 Working the Booth at Summer Fairs
Episode 15-26 August 6 2015 What Canvassing Literature Do You Use
Episode 15-27 August 13 2015 How Much Tinkering Should a Sales Professional Do
Episode 15-28 August 20 2015 Building Relationships with Builders
Episode 15-29 August 27 2015 Earning Referrals from Putting out Fires
Episode 15-30 September 3  2015  Religion & Politics
Episode 15-31  September 10 2015  Reflection on the First Year as an MV Sales Professional
Episode 15-32 September 17 2015  Tattoos and Teal Hair
Episode 15-34  October 1, 2015 Eating Drinking Smoking Poker & Clash of Clans
Episode 15-35  October 8, 2015 Flint Michigan “Lead”s the Way
Episode 15-36 October 15, 2015 Web Design and Social Media Expert Lyndsey Young
Episode 15-38  November 5, 2015 Getting in Touch With Your Customers Before the Holidays
Episode 15-39  November 19, 2015  They Won’t Call Me Back
Episode 15-40 November 26, 2015  Tracking Your Own Closing Ratio
Episode 15-41  December 17, 2015  Something Strange Happened This Year

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